Who’s who

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We are a family-owned business… here are some of the key players involved…

Founders: Hugh and Rachel Ross

Hugh and Rachel’s first ethical business venture was in Harrogate in the ’90’s. They created The Green House shop and Café in 1990, based on a personal commitment to fair trade and environmental principles. The shop was sold to the wonderful Bob Fisher in 1994 and became a central part of the green and ethical scene of North Yorkshire until it sadly closed in 2008. The Fair Trade Furniture Co Ltd was founded in late 2007 in Salisbury (Wiltshire, UK) and has gone from strength to strength since then. Sadly Rachel died from breast cancer in March 2016. She is very much missed, but her legacy lives on…

 

hugh-thumbHugh is a Marketer by training, having worked in various multinationals until 1990, when he set up his own consultancy practice. He was a non-executive director for Traidcraft plc for 6 years in the 1990’s. He has also provided consultancy services to Traidcraft Exchange and Fair Trade Assistance Holland for over 15 years. He is now enjoying the opportunity to extend his experience of Fair Trade into this new area of furniture. Hugh is in charge of most things (in his mind); the rest of the team are not so sure.

tord-thumbDesign Director: Tord Kjellstrom
Swedish Industrial Designer (SID), trained as a Metal Mechanic and Cabinet Maker and graduated as Furniture Architect in Denmark in 1970. Was employed by IKEA for five years in the Eighties and later as a freelance designer while running his own industrial design bureau. Has lived in the UK for eleven years, now focuses on the creation of designs for Fair Trade Furniture Co and on his own glassmaking studio.

See the Design story page to find out more about how Tord thinks and works.

natalieOffice manager: Natalie Harris

Natalie joined as our part-time Office Manager in 2015, and quickly become indispensable. She started taking over the roles that Rachel had previously fulfilled: book-keeping, accounts, UK purchasing, administration… then added a raft of activities relating to fulfilling customer orders. She is now planning and organising deliveries as well.

That will give you a clue as to who is really in charge these days.

margaretFront of house manager: Margaret Holmes
Margaret volunteered to help out at the shows in 2015, and despite being trained as a teacher (!), and convinced that she ‘couldn’t do selling’, has taken to the role like a duck to water. She has literally kept the show on the road these last two years. She has also now taken on the additional role of customer and visitor follow-up so we can do a better job of keeping in touch with any interested parties.

 

Head of Production: John Brown John Brown
Master assembler, resourceful team-leader, no problem seems to phase him. John has been with us from the early days, and has introduced no less than 3 of his Frome mates to the team in the last two years. We call them the FOGGIES (Frome Old Gits); they make us laugh a lot, but are very big on tea-breaks.

dave-p
Dave Parker – Boss of Hardware
Dave is John’s latest apprentice; their wives are best-mates, and they often holiday together, so it was only a matter of time before John dragged him along to the funny farm. He has learned the ropes in double quick time, and is now a master-assembler of the Semarang chairs.

 

Bob Holmes – Stage managerBob Holmes

Bob has taken on many roles, but is currently in charge of show set-up and breakdown. He is also our Health & Safety officer, and provides back-up on assembly and order fulfilment when required. Like John and Dave, he is massively over-qualified, including stints managing cement plants in Nigeria and Sri Lanka…

igor2Igor Betuschi – Igor is our indefatigable driver and delivery champion; he is also crucial in many other ways, such as being king of the container when it comes to unloading, and an essential part of our show set-up and break-down team.

David Wakefield – cushion king, or as we call him: boss of Software. A more recent recruit, like the rest of the team, massively over-qualified!

Tony Chaventre – number two on cushion checking and cleaning, mister packaging and cardboard, top banana man all round.

Partial team shot shown below larking about at a photoshoot with our two models, on the sofa: Natalie, Hugh, Igor, and David.

team-shot-during-photoshoot

Other key contributors:
Website – Matt Witt of Good Designer
Brochure and Graphic Design – Helen Wallis and her team at GHP
Video and photography – Daisy Bees and Chris Zuidyk of Bee Movies
Accountancy and financial advisor – Mike Brown (Trinity Accountants)

 

Our Indonesian partners: Pondok Kayu Tropis and Inori
Pondok Kayu Tropis is run by Tri and Tommy Fredriksson. Tommy founded the Fair Trade organisation Arum Dalu in Bali, which is still an active player in the Fair Trade market, supplying Traidcraft among others. He has since moved to Java, and set up Mokko, which exports a range of furniture and handicraft items. The founders of Inori, Retno Winahyu and Deddy Heriyanto both worked for Oxfam Indonesia; they are steeped in the reality of development work at the sharp end, and passionately committed to Fair Trade like the rest of us.

Find out more about these two organisations on our Meet the Makers page.

Our key UK partners are:
Chandni Chowk (fairly traded handwoven fabrics) www.chandnichowk.co.uk
Fine Quality Feather – the team who make our cushions in Frome, Somerset
Romo Fabrics – a well-established UK firm which provides our mainstream cotton/linen fabric: See Geneva range