Customer rooms and feedback
Feedback from a cross-section of customers…
We are absolutely delighted with the furniture which is temporarily in our sitting room while we await delivery of our garden room…
Thanks again lots for such wonderful comfortable chairs and sourced in such a considerate manner. Much appreciated.
We are very happy with the furniture you supplied. We love sitting in it to read, eat and just enjoy the views.
Just to confirm how delighted we are with our Jogya conservatory furniture, the appearance and comfort are superb.
David and Lesley Hunter (East Hendred)
Thank you for taking our order of the Bantul chairs and arranging for the cushions to be made during these very trying times.
We were blown away with the efficiency of the service and prompt delivery. Superb quality and it sets off the summerhouse – so glad we found the Fair Trade Furniture Company.
Would give you 11 out of 10 if that was mathematically possible.
Robert and Kate Burton (Finchampstead)
We are delighted with the furniture; very comfortable and the fabric is great.
We had sat in the chairs and checked them out several times at various shows like Malvern and the Ideal Home Show, and have never seen anything else comparable. So we’re very glad we at last took the plunge.
They look splendid in our summerhouse.
Eve Smith and Paul Inder (Dursley Gloucestershire)
We thought we would send you a picture of our garden room with your lovely chairs, table and cabinet. We haven’t quite finished the room yet but we are very happy with the furniture you supplied. We love sitting in it to read, eat and just enjoy the views.
As you can see the teddies really like the chairs as well.
Best wishes,
Eve
Janice and Lindsay Walshaw (Woodley, Reading)
Dear Hugh,
Just to confirm how delighted we are with our Jogya conservatory furniture, the appearance and comfort are superb.
Linked to this superb product range is the outstanding level of customer service we have received; from our initial contact when Natalie couldn’t have been more helpful in providing literature and fabric samples, right through to the efficient and cheerful delivery exactly within the quoted lead time, our experience of your company has been first class.
We would not hesitate to recommend you and wish everyone at the Fair Trade Furniture Company (including of course the marvellous workforce that manufacture the products) every success in the future.
Thank you for such a positive buying experience.
With best wishes
Janice and Lindsay Walsha
Julie Ross (Littley Green, Essex )
Many thanks for our chairs which arrived safely on Saturday in the end (no thanks to the M25).
We are really pleased with them and have spent all day tidying up now to get rid of all our accumulated clutter to make the room look nice.
Best wishes,
Julie
Ann Wildblood and Peter Vause (Grimsby)
Just to say we absolutely love our set of chairs and are really over the moon with the colour.
I’m so glad I found your company
Kind regards
Ann & Pete
Dave and Dianne (Bromsgrove)
“We are absolutely delighted with the furniture which is temporarily in our sitting room while we await delivery of our garden room…
Igor was very helpful and careful with the delivery, an excellent ambassador for your business.
The whole experience from meeting you both at the Grand Designs Show and seeing your wonderful furniture through the ordering process to delivery in our home has been a pleasure, I only wish that all businesses gave the same level of care, attention and service to their customers”
Mary (Liphook)
“Hi Hugh
One of my clients came for a massage tonight and I invited her to sit in one of your lovely chairs….she commented “this can be my treatment now, to just come to your house and sit in this wonderful chair is itself relaxing enough”. Mike also really appreciates them
and no longer thinks they are too big for the room. He says the trouble with them is you just don’t want to get out of them! I haven’t told him he is getting a footstool soon….
Thanks again lots for such wonderful comfortable chairs and sourced in such a considerate manner. Much appreciated.
All best wishes.”
Richard and Alison (Rugby)
“We are delighted with the furniture and have had many positive conversations about it with visitors about its origins and makers. It is comfortable, the design is of excellent quality and we are more than delighted with our purchases!
Thank you. We hope your business prospers.”
Lynne (Alyesford)
“Just to say how delighted we are with our Fairtrade furniture – I love to see everyone’s reactions to it! First they look and think it’s quite funky for us (especially our offspring), but when they sit in it, it changes from surprise to bliss!”
Patricia (Wooburn Green)
“Thank you very much for the brilliant service your company has given us; keeping me informed about the delivery of our furniture (the delivery people were also very efficient and helpful), getting it to us earlier than expected and the furniture looks perfect in our new summerhouse.”
Liz (Cardiff)
“Chair arrived early morning last week – many thanks. All our visitors have enjoyed sitting in ‘just about the most comfortable chair ever (!) and want to know when we are ordering the left hand version.”
Christine
“Hi Hugh
Just wanted to say I purchased a set of your furniture some years ago now having viewed it at Powderham Castle and it is as comfortable today as the day I received it. It is one of the best purchases I ever made and I sit on it every day in my conservatory. Although it gets plenty of wear you would not know that it was newly purchased – the covers have been removed and washed several times and they still look as good as new and have not faded in the sunlight.
Glad you are keeping up the good work and I hope many people make the same choice I did as they will certainly not regret it.
Best Wishes”
“The whole experience from meeting you both at the Grand Designs Show and seeing your wonderful furniture through the ordering process to delivery in our home has been a pleasure.” Dave and Dianne
“Thanks again lots for such wonderful comfortable chairs and sourced in such a considerate manner. Much appreciated.” Mary
“We are delighted with the furniture and have had many positive conversations about it with visitors about its origins and makers.”
Richard and Alison
Customer Room Shots