Comments and feedback from our customers
Dave and Dianne (Bromsgrove)
“We are absolutely delighted with the furniture which is temporarily in our sitting room while we await delivery of our garden room…
Igor was very helpful and careful with the delivery, an excellent ambassador for your business.
The whole experience from meeting you both at the Grand Designs Show and seeing your wonderful furniture through the ordering process to delivery in our home has been a pleasure, I only wish that all businesses gave the same level of care, attention and service to their customers”
One of my clients came for a massage tonight and I invited her to sit in one of your lovely chairs….she commented “this can be my treatment now, to just come to your house and sit in this wonderful chair is itself relaxing enough”. Mike also really appreciates them
and no longer thinks they are too big for the room. He says the trouble with them is you just don’t want to get out of them! I haven’t told him he is getting a footstool soon….
Thanks again lots for such wonderful comfortable chairs and sourced in such a considerate manner. Much appreciated.
All best wishes
Richard and Alison (Rugby)
We are delighted with the furniture and have had many positive conversations about it with visitors about its origins and makers. It is comfortable, the design is of excellent quality and we are more than delighted with our purchases!
Thank you. We hope your business prospers.
“Just to say how delighted we are with our Fairtrade furniture – I love to see everyone’s reactions to it! First they look and think it’s quite funky for us (especially our offspring), but when they sit in it, it changes from surprise to bliss!”
Patricia (Wooburn Green)
“Thank you very much for the brilliant service your company has given us; keeping me informed about the delivery of our furniture (the delivery people were also very efficient and helpful), getting it to us earlier than expected and the furniture looks perfect in our new summerhouse”
“Chair arrived early morning last week – many thanks. All our visitors have enjoyed sitting in ‘just about the most comfortable chair ever’(!) and want to know when we are ordering the left hand version”
Keith and Sandra (Paulton)
“Firstly may I take this opportunity to thank you for the whole experience that you offered, from the moment we saw your furniture range at The Bath & West Show… until we took delivery of our furniture. From the beginning you were attentive to our custom and sympathetic to our colour requirements. We are very, very pleased with the colour match and the quality of the furniture which has drawn several admiring comments from visitors and friends. I cannot speak highly enough of the service we have received from you, from the meeting of our colour needs to the regular progress updates and the final delivery / handover of the furniture. Your service has been professional but friendly, a balance often lacking in many much larger businesses and the product is excellent.”
“We love our new furniture, the colour is super. We may well be back for one more armchair!”
“Many thanks for the phone message the other day regarding my wonderful furniture. It is great and much commented on by all who sit on her!! They fit in perfectly to my newly decorated room and I have enclosed a couple of photographs to show you, hope they arrive OK. Many thanks for all your help”
“I just wanted to say how pleased I am with the Kartosuro table… it has pride of place in my study with a vase of daff’s on it to remind me that spring’s on its way. I wanted to thank you also for taking the time to deliver it as well… I will certainly recommend the furniture and your company to others.”
Frank and Pauline (Netherlands)
“Today the chair arrived in good order. Perfect! The delivery was fine and the transporter helpful. We think you did a good job taking care of our order this way. It fits perfectly. We think the fair trade makes us not hesitate and pay the price for an honest product. Besides the good and honest product/ production itself, it is a very original design, simple and majestic, fragile and solid at the same time. Our compliments to the designer. The personal way you’ve treated this order we appreciated very much.”